End User Computing Learnership

Build practical digital skills and gain a nationally recognised qualification designed for the modern workplace and growing ICT industry.

Programme Overview

The purpose of this End User Computing Learnership is to build the knowledge and skills required by learners in the modern day workplace. The programme empowers learners to acquire practical ICT knowledge, technical skills, professional attitudes, and workplace readiness.

This qualification addresses the growing demand for nationally recognised qualifications based on unit standards and allows learners with workplace experience in End User Computing to gain recognition for prior learning.

The programme introduces theoretical concepts and practical application of End User Computing, preparing learners for productive employment, lifelong learning, and further education opportunities.

Career Opportunities:
Learners can pursue opportunities in administration, office support, customer service, data capturing, ICT support, and various entry-level computer-based roles across industries.

What You Will Learn

Introduction to ICT
Information & Communications Technology
Mathematics Literacy
Communication Skills
Internet & Web Browsers
Microsoft Office Applications
File Management
Computer Operations

Exit Level Outcomes

Upon successful completion of this qualification, learners will be able to:

Use Information and Communication Technology (ICT) effectively in a business environment.
Demonstrate understanding of computer systems, hardware, software and operating systems.
Operate a personal computer and manage files and folders efficiently.
Use word processing applications to create, edit and format professional documents.
Create and manage spreadsheets for calculations, analysis and reporting.
Develop presentations using presentation software to communicate information effectively.
Use email, internet browsers and online collaboration tools professionally and responsibly.
Apply effective communication skills in the workplace using digital technologies.
Demonstrate problem-solving, critical thinking and information management skills.
Adhere to ethical, legal and security requirements when using information systems.
Work effectively as an individual and as part of a team within a professional environment.
Apply workplace readiness skills and professional conduct in various business environments.
Qualification Outcome:
Learners will be equipped with the practical knowledge, technical skills and workplace competencies required to perform effectively in administration, office support, customer service, data capturing, and other computer-based roles across a variety of industries.

Admission Requirements

  • Grade 12 Pass or Equivalent (NQF Level 3)
  • English Pass of 50% and Above
  • Mathematics Pass of 50% and Above
  • Mathematics Literacy Pass of 50% and Above

Industry Relevance

This qualification is beneficial for all administration-level jobs and serves as a strong foundation for careers in ICT, office support, customer service, and business administration.

Course Information

  • Qualification:
    End User Computing
  • NQF Level:
    NQF Level 3
  • Credits:
    130
  • SAQA ID:
    61591
  • Duration:
    Full Time – On Campus
  • Classes:
    Monday – Friday
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Why Choose This Programme?

Gain practical workplace-ready digital skills and improve employability with a nationally recognised qualification aligned to industry standards.