Short skills Programs for ICT

Power Point Presentation

PowerPoint lessons that are easy to apply at work! Become the top PowerPoint user in your office.

Microsoft Excel

You should attend this course if you need to gain the necessary skills to effectively capture, display, and calculate data in Excel spreadsheets.

Microsoft Access

This course is designed for individuals whose job responsibilities include creating new databases, tables, and relationships, as well as working with and revising intermediate-level queries, forms and reports

Microsoft Word

This course is designed for people who desire to gain the necessary skills to create, edit, format, and print Microsoft Office Word documents.

Microsoft Outlook

Be comfortable in the Windows environment and be able to use Windows to manage information. The topics covered are the critical skills you need to create, send and respond to email in Outlook.

Computer Literacy

Customisation is undertaken before the delivery of each programme to ensure that the concepts, examples and tools used are familiar to the delegates and consistent with the day-to-day experience in their workplace.

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General Skills programs

Time Management

In this course, you will practice techniques that will help you achieve more effective use of your time so that you can direct your energy towards the activities that will further your professional and personal goals.

Conflict Management

training will be delivered via Facilitation, Role plays and Discussions. Benefits of this program is that when applied it will assist employees in resolving conflict in the workplace and hence allow them to work as a team in achieving company goals.

Problem Solving

This Problem Solving Skills course equips problem solvers with skills to holistically and objectively solve problems in their working environment.

Telephone Etiquette

This course equips delegates with key communication skills and covers each of the major functions of telephone and front-line roles.

PROJECT MANAGEMENT

Project Management training will be delivered via Facilitation, Role plays and Discussions. Benefits of this program is that employees can be able to be involved in projects as and when required and understand the role they need to play to make the project a success.

Business Management

The Business Management Short Course will introduce you to the fundamental principles of business management and the essential skills needed to manage a business effectively. Guided by an expert, you’ll gain a comprehensive and integrated knowledge of all the essential business management functions.

Business Communication

This course is designed to give students a comprehensive view of communication, its scope and importance in business, and the role of communication in establishing a favorable outside the company environment, as well as an effective internal communications program.

Marketing Skills programs

Fundamentals Of Marketing

The person credited with this unit standard will be able to demonstrate an understanding of marketing objectives and resources while identifying the marketing resources needed. They will also be able to use marketing resources to meet objectives and account for the marketing

Marketing Management

This Unit Standard introduces the junior manager to the concept of motivation. This Unit Standard is intended for junior managers of organizations.

Organisational Ethics

The person credited with this unit standard will be able to prepare marketing information that complies with legal requirements and describe codes of conduct. Learners will also be able to identify and understand ethical issues in marketing

Advertising And Sales Promotion

The person credited with this unit standard will be able to evaluate brand, product, and service promotion opportunities while coordinating brand, product, and sales promotions.

Marketing Tool & Techniques

The person credited with this standard will be able to identify, gather and combine marketing information for dissemination, will also be able to review and monitor marketing information processes

Customer Relationship Management

The person credited with this unit standard will understand the importance of accurate customer information and understand the marketing database to identify potential customers and existing customers. They will also be able to collect customer information following database procedures.